Q1: How to purchase wheels?

Step 1: Find our website and send inquiry to us;

Step2: When we receive your inquiry, will reply you with our catalogue or information you need;

Step3: You can choose wheel models you want and send back to us;

Step4: We will quote base on your choice;

Step5: If you’re satisfied with price, we will send official PI with signature to you;

Step6: When you confirm PI, you need to pay 30% deposit.

Q2: What certifications you have?

A: VIA, JWL, ISO/TSI16949 and TUV system certification.

Q3: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. Tell us the sample you prefer and we will check our stock.

Q4: Time for delivery and term of payment?

A: 1、For old moulds, delivery time is about 30-45 days after receiving your advance payment; For new moulds, delivery time is about 60 days after receiving your advance payment.

    2、For term of payment, 30% deposit and 70% balance against copy of B/L.

Q5: How to make payment?

A: You can pay via T/T, L/C.

Q6: If I can’t find what I need in your website what should I do?

A: You can send pictures, photos and drawings of the products by e-mail, we will check, if we have, we will reply you soon. Or you can send us sample by DHL/TNT, we can develop the new mould especially for you.

Q7: How to solve the quality problems after sale?

A: 1、Take photos of problem wheels and send to us;

    2、Take videos of problem wheels and send to us.

When we confirm it is our problem, and communicate with customers, we will return the amount of problem wheels, or cut this amount in next order, and make new production and sent immediately, or sent together with next order according to customers’ requirement.